ACCOMMODATING TRAVELERS WORLDWIDE
24 Henry and Village House Guesthouses
 |
Our Web site has brought in more business, and our customers always comment on the site's clarity and ease-of-use. Working with Dorit Garber of Insite Unlimited was a pleasant, rewarding experience.
 Walter Edgar, Owner 24 Henry and Village House Guesthouses |
Visit this Web site |
The Challenges
- Help the owner of two guesthouses weather an economic downturn
- Revamp an outdated Web site to serve local, national and international clients
The Solution - Insite Unlimited Builds a Virtual Bridge
The new 24 Henry and Village House Web site offers a thorough look at available accommodations and the ability to book online - a benefit to all travelers, especially the international customers who make up nearly half of the inns' clientele.
New and expanded content gives visitors to the Web site a true sense of what the guesthouses have to offer including the history of the classic structures and links to neighborhood restaurants and activities. Guests can preview each distinctive room with ease thanks to detailed room descriptions, room photos and a subtle color border that visually separates the two properties. A calendar linked from the guesthouses' internal reservation software to the Web site lets potential guests see room availability in real time and reserve a room at their convenience up to a year in advance from anywhere in the world.
The Outcome
- Reservations for both inns tripled within a week of launching the Web site.
- A steady stream of Web-based business has continued, and off-season business has doubled.
- Customers enjoy the convenience of the online reservation system.
- Office staff spends less time taking reservations and more time serving guests.
